How to get Edovo in your facility

Edovo is designed to be easily accessible on connected devices in your facility, providing transformative learning opportunities for justice-impacted individuals. By following a few steps, you can deploy the Edovo platform seamlessly, whether on tablets, computer labs, Chromebooks, or other devices. Here’s how.

1. Start with Your Technology Vendor

Reach out to your technology vendor and ask about adding Edovo to your existing devices. While tablets are the most common deployment option, Edovo also works on laptops, computer labs, and other compatible devices.
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2. Set Up a Caching Solution

Edovo’s extensive library requires efficient content delivery. This is achieved through a caching solution, typically using an on-site server (often called a Content Delivery Node, or CDN). The CDN ensures learners can access content without buffering and that the application runs smoothly.
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3. Collaborate on Configurations

Both your technology provider and Edovo will handle the technical configurations. This includes:

• Facility-Specific Setup: Edovo will create a customized “instance” of the application tailored to your facility, including content, rosters, and any custom settings.
• Technology Readiness: Your technology provider will prepare the devices to enable the Edovo app for use.
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4. Provide an ID Feed Roster

Edovo integrates with your facility’s inmate roster to ensure learner accounts are tied to active individuals. This step is crucial for maintaining an accurate and secure learner population.
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5. Incorporate Custom Content

Facilities often add their own content to the Edovo platform. This feature allows you to provide localized or specialized resources unique to your learners.
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6. Finalize Configurations

Edovo will connect your site to the secure network provided by your technology vendor, ensuring learners can access content securely and efficiently. The CDN will also be tested to confirm proper caching.
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7. Prepare Your Facility for the Transition

Change can be challenging, but we’ve got you covered. We’re developing resources, including:

• A script to help facility staff communicate the upcoming changes.
• A one-pager for learners to explain what’s coming, ready to be posted in dorms.
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8. Staff Training

Edovo provides monthly training sessions for staff—new hires, experienced team members, or anyone needing a refresher. Our account management team is always available to answer questions. Sign up for training here.
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9. Launch Edovo

Once the above steps are completed, your technology provider will activate the Edovo app. Learners can then create accounts and start exploring the platform.
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Key Reminders:

• Learner accounts can only be created for individuals listed in the active inmate roster.
• Standard configurations can be customized, such as changing learner ID nomenclature or renaming your facility in the Edovo app.
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By following these steps, you’ll be ready to empower your learners with educational, vocational, and rehabilitative resources that can change lives. Have questions? Reach out to us at customersupport@edovo.com—we’re here to help!

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